RETURNS POLICY – PLEASE READ THIS CAREFULLY
Please read our terms and conditions before making any purchases.
At The SYED Vintage Wholesale Company Ltd we are happy for the customer to return items for exchange, store credit or full refund. The SYED Vintage Wholesale Company Ltd DOES NOT pay any return postage in any circumstance, this must be paid for by the customer.
Please NOTE the Consumer Act Does not apply to us as we are the Wholesalers , Not Retailers , therefore Syed Vintage Wholesale Company Does not pay for Return Postage in any circumstances .
BALE ORDERS SALES ARE STRICTLY NOT RETURNABLE , HOWEVER WE MAY BE ABLE TO GIVE YOU THE COUPON VOUCHER ON ALL BALE ORDERS , Please note there is always a chances of 20% Grade B and modern stock items in a bale.
The item must be received by ourselves in the same condition it was sent out within 7 days after it’s delivered.You can exchange your item for something else featured in our online store, or receive store credit to the value of your original purchase, excluding shipping costs. If in the result of a full refund, The SYED Vintage Wholesale Company Ltd must be notified within 5 days of the transaction been completed. You will be entitled to a refund from The SYED Vintage Wholesale Company Ltd which will be paid as soon as possible, in an any event within 5 days.
If you cancel your order with us you must return the goods back to us immediately and in the same condition they were sent out in, this is at your own cost. When returning items we will not be held responsible for loss or damage to the goods in return transit and we reserve the right to charge you in the event of loss or damage of the goods. If the items were made specifically for you or clearly personalized, you will not have any right to cancel the order. A full refund excluding delivery costs will be refunded by us within 5 days of us receiving the goods returned.
Please email firstname.lastname@example.org with the subject title RETURN before you send your item back, stating your invoice number and the reason for wanting to return your item. Please send all returns to:
Syed & Co Ltd
Winchester House, Arisdale Avenue, South Ockendon, RM15 5TT
The return postage cost Must be covered by you the customer. Any issues during return transit are not the responsibility of The Syed Vintage Wholesale Company, these issues are to be resolved between the customer and the courier. We recommend returns should be sent by a Recorded Delivery service as this is traceable.
We sell the highest quality vintage clothing around, we have a team specifically grading items for there individualists, sometimes we do come across pieces that have slight defects but our experienced team feel the piece is still unique enough to grade and offer to you as our customer.
We spend a lot of time quality checking each piece and any of these signs of wear we record within our detailed descriptions and sometimes photographs were applicable, however on extremely rare occasions some small marks may be missed so please be aware of this when buying from our vintage collection as there is always a possibility of 10% Human Error.